Advanced Defrag™ Online Support & FAQ
In this section, we aim to deal with your enquiries within 2 simple steps below; if you can not find your answer from those steps, then you will be offered a few forms to summit problems for our experts' professional advice if required.
Note: The latest version of Advanced Defrag is ™ is 5.0 Please ensure that you have this latest version installed. Click here to download the latest version. Click here to download the latest version.
Sales Enquiries - How to purchase, where to purchase, how to receive the trial version etc.
Product Enquiries - How to use,install uninstall,help with technical queries etc.
Q: How much does Advanced Defrag™ cost?
A: The Full Price of Advanced Defrag™ is US $ 34.95(regular $69.90) --- Save 50%, including a 1 year unlimited upgrade license.
Q: How many payment methods for purchasing Advanced Defrag™?
A: You can purchase Advanced Defrag™ via Credit Card, PayPal. We also accept Bravo, Euro Card, JCB, Novus, Master Debit and Visa Debit.
Q: Are all my personal details secure?
A: Yes. Advanceddefrag.com will not collect or use any information about the visitors to the Web Site and your visit to the Web Site is anonymous.
The information you provide will not be used for any other commercial purposes and will not be sold, rented, leased or otherwise forwarded to any third party with the exception of our sales processor Click Bank, who will process your orders and distribute the goods or services that you have requested.
Q: How do I purchase Advanced Defrag?online?
A: When you finish downloading Advanced Defrag?and are ready to complete the order process, please visit http://www.advanceddefrag.com/purchase/.
Q: Is my purchase guaranteed?
A: Absolutely! All orders are backed by our unconditional 8 week money-back guarantee. If you are unhappy with your purchase, for any reason, simply contact us via e-mail for a full refund.
Q: If I lost my serial number. What do I do?
A: If you have lost your serial number you may request a copy be sent to you. If your registered email address remains unchanged, simply click on the link below to receive your license details.
Q: I've changed my registered e-mail address. What should I do?
A: If your registered e-mail address has changed since ordering the product, please contact customer service and include your name, your previous e-mail address, the product name, and your order number (if known).
Q: What is Advanced Defrag™?
A: Advanced Defrag?is an award-winning utility which is designed to cure system sluggishness and crashes. It is able to analyze the disk and clean up all the fragmentation in your computer system, free your computer more disk space and maximum the system performance, Recover your computer to the optimal state just like brand new.
Q: Do you offer tech support?
A: Yes, we offer Free technical support 24 hours a day, 7 days a week. Click here to Contact us.
Q: Is your program easy to use?
A: Yes, it is extremely easy to use. If you can use a computer, you can use our software.
Q: How can I update Advanced Defrag to the latest version?
A: Generally, you can process online update if there is any newer version available. After download the latest version, please close Advanced Defrag and run the Advanced Defrag.exe to upgrade.
Q: How do I uninstall Advanced Defrag?
A: To uninstall Advanced Defrag please do the following:
Close Advanced Defrag™ if it is currently running.
Uninstall Advanced Defrag™ from the Control Panel's Add/Remove Programs utility.
Or you can run Advanced Defrag™ uninstall utility from Start menu\Advanced Defrag programs group.
Q: Will Advanced Defrag work on a Mac Linux?
A: Advanced Defrag™ is currently compatible with Microsoft Windows™ Me/NT4/2000/XP/2003/Vista. There are no plans at this time to create a version compatible with the Mac, Linux, or any other non-Microsoft Operating System.
Q: How can I get back Advanced Defrag after I reinstall the system (or upgrade my PC system to Vista)?
A: Firstly, download the relevant program directly from http://www.advanceddefrag.com/download.php and install the program that has been downloaded. Secondly, start Advanced Defrag™ and click the "Register" button, then copy and paste the name and license number you were supplied with when you purchased into the textbox blank.
Q: What is the diference between the registered version and the unregistered one?
A: You will have a 7 days full function trial for the unregistered version, If you want to keep this wonderful program for long time use to maintain and optimize your computer, please purchase a licence to unlock the limit.
Q：I can not open Advanced Defrag program and received pop-up error message, what can I do?
A: Please refer to the below solutions.
Solution 1: if this problem happen in Window Vista32 bit and 64 bit system, please turn off (disable) the UAC(user account control) first before running Advanced Defrag.
How to disable UAC (user account control):
1. Click Start and then open Control Panel.
2. In the Control Panel, click User Accounts and Family Safety.
3. Click User Accounts.
4. Click “Turn User Account Control on or off”.
5. Clear the tick or check mark on the box beside the Use User Account Control (UAC) to help protect your computer option.
6. Click OK.
7. When prompted, restart the computer. Note that the changes will affect all users on the computer.
Solution 2: Right click the Advanced Defrag ICON, then open the program by clicking “Run as administrator” in the pull-down menu.
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